Privacy policy.

Effective Date: 31/10/2025

1. Introduction

We value your privacy and are committed to protecting your personal data. This policy explains how Fallow & Fern Gardens collects, uses, stores, and shares your information when you use our website, contact forms, or subscribe to our newsletter.

2. Data We Collect & Why

a) Visitor / Site Analytics
We (and Squarespace) collect anonymised data to help run and improve the website. This includes:

  • Information about your browser, network, device, and IP address

  • Pages you visit and how you navigate the site

  • Time stamps, click activity, and referral pages

This data helps us understand what works, what doesn’t, and enhance your experience.

b) Contact Form / Enquiry Submissions
When you complete a contact or enquiry form, we collect the information you provide (e.g. name, email address, message). We use this data to respond to your request, manage communications, and follow up where relevant.

c) Newsletter / Email Marketing
If you subscribe to our newsletter, we collect your name and email address. We’ll use these to send you garden tips, updates, offers, and content relevant to your interests. You can unsubscribe at any time.

d) (If applicable) Payments & Online Orders
If we sell digital products or services through this website, we will collect the personal data needed to process those orders (e.g. name, email, payment details). This data may be shared with our payment processor (e.g. Stripe via Squarespace Payments).
We do not store full payment card data ourselves.

3. How We Share Your Data

  • We share data with Squarespace, as they provide hosting, site infrastructure, analytics, and form handling.

  • If we use Mailing Services (e.g. MailerLite or Squarespace Email Campaigns), subscriber data may be shared with them solely for sending newsletters/emails.

  • For payment processing, your data is shared with our payment provider(s) under their privacy policies.

  • We do not sell or rent your personal data to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to help the site function, maintain sessions, and for analytics.

  • Some cookies are essential (needed to make the site work).

  • Others are performance/analytics cookies (to understand site usage).

  • We may request consent for non-essential cookies via a cookie banner.

You can choose to disable or reject non-essential cookies via your browser settings (though this may affect site functionality).

5. Your Rights & Control

You have the right to:

  • Access the personal data we hold about you

  • Ask us to correct or update data

  • Request deletion of your data (where lawful)

  • Opt-out of marketing communications (unsubscribe link in all emails)

  • Lodge a complaint with a supervisory authority (for the UK, the Information Commissioner’s Office — ICO)

6. Data Retention & Security

We keep your data only as long as necessary to fulfill the purposes above or as required by law.
We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorized access.

7. Third-Party Content & Features

Some pages may include embedded content (such as videos, maps, social media links). These third-party services may collect information about you (e.g. IP address).
When you click share buttons or engage with embedded content, that third party’s privacy policy may apply.

8. Updates to This Policy

We may update this privacy policy over time (e.g. changes in services, regulations). We will post the new effective date at the top when changes occur.

9. Contact Us

If you have questions about this policy or how we treat your data:
Fallow & Fern Gardens
fallowandferngardening@gmail.com